- Shipping & Returns & Taxes
Shipping & Returns & Taxes
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If the return is not due to our error the buyer will be responsible for the return shipping cost.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the continental United States. Note that there are restrictions on some products, and products cannot be shipped to international destinations.
We do our very best to ship your order that day, depending on product availablilty or shipping ability, it could take up to two business weeks.
We collect sales tax in Kentucky only. Buyers of our products need to check with their Local States to determine if they are responsible for a Use Tax.